4 Signs your AP Department needs a Supplier Portal

Cathy Ferro

How a self-service supplier portal helps AP departments receive more electronic invoices and reduce the number of inquiries from suppliers

4 Signs your AP Department needs a Supplier Portal

If your accounts payable department is experiencing any of these signs, a supplier portal may be the answer!


Does your accounts payable department struggle with:

  1. Manual and error-prone entry of supplier information?
  2. Too many paper invoices from suppliers?
  3. Lots of phone calls and emails from suppliers regarding the status of invoices and payments?
  4. Tedious and time-consuming searches for supplier information?


A self-service supplier portal enables suppliers of any size or technological sophistication to:

  • Easily update their vendor information to avoid payment delays
  • Effortlessly submit invoices and receive a confirmation of their receipt
  • Convert or flip buyer purchase orders into electronic invoices submitted through the portal
  • Instantly see the status of invoices and payments (e.g. received, approved, paid, etc.), at any time, from any location, to better manage their working capital
  • Electronically communicate with buyers, avoiding back-and-forth calls and e-mails


Empowering suppliers to manage these types of tasks themselves further streamlines your accounts payable operations while reducing your invoice processing costs and streamlining the resolution of invoice exceptions.


But the self-service suppliers portal built into the best AP automation solutions offer accounts payable departments additional benefits, including:

  • Better communication and collaboration with suppliers
  • Less risk of supply chain disruption because of onboarding issues
  • Stronger relationships with valued suppliers
  • More time for accounts payable staff to focus on value-added activities such as invoice analytics


What’s more, making your company easier to do business with helps attract and retain top suppliers and provides you with leverage during contract negotiations and early payment discount discussions.



Edenred Pay, an Edenred Company, is the global leader in invoice-to-pay automation. Our integrated platform connects businesses with suppliers, ERPs, banks, FinTechs, and payment rails to automate, optimize, and monetize the entire B2B payments lifecycle – from invoice receipt through payment reconciliation. Edenred Pay’s efficient, integrated solutions create a frictionless process and help deliver value to the enterprise by enhancing visibility and monetizing AP.

Visit www.edenredpay.com or contact us to learn more.